Fair Use Policy

Fair Use Policy for Data Consumption of Dedicated Servers, VPS (Virtual Private Servers), Colocation and Web hosting.

This Fair Use Policy (FUP) is intended to provide guidelines for data usage of Dedicated Servers, VPS (Virtual Private Servers), Colocation and Web hosting.

Purpose of the Fair Use Policy

The Fair Use Policy aims to ensure the integrity, availability and performance of our networks and servers so that all customers of our hosting services can have an optimal experience. These guidelines apply to data usage, especially in terms of outgoing bandwidth usage.

Bandwidth usage

1.1 Reasonable use: You are allowed to use the available bandwidth of your dedicated server or VPS within the limits of what is considered reasonable for regular use of the service. This includes using the service to support your website, applications, email traffic and other legitimate purposes.

1.2 Excessive use: Excessive bandwidth use that may adversely affect other users is not permitted. This is further described in clause 4.2

1.3 This Fair Use Policy (FUP) applies only to outgoing consumption, incoming traffic is always fully unmetered and free of charge.

2.1 Monitoring: We reserve the right to monitor the data usage of your dedicated server, VPS or other hosting services to ensure compliance with this FUP.

2.2 Action for breach: In the event of breach of this FUP, we reserve the right to take appropriate action including, but not limited to:

2.3 We reserve the right to apply lower bandwidth limits or traffic management measures to lower-tier VPS plans to prevent disproportionate resource usage that impacts other customers.

Limiting the bandwidth of the offending service to protect other users. Taking corrective measures to reduce the impact on network performance. Suspending or terminating the service(s) provided.

Communication and Transparency

3.1 Communication: We will always try to discuss any data usage issues with you first before any action is taken. We encourage open communication and are ready to answer any questions or concerns.

3.2 Transparency: Below we transparently describe the allowed consumption per service.

Dedicated Servers:

Enterprise lineup:

• E1: 100TB
• E2: 125TB
• E3: 150TB
• E4: 175TB
• E5: 190TB
• E6: 250TB
• E7: 300TB
• E8: 375TB
• E9: 550TB
• E10: 1650TB

Game lineup:

• G1: 65TB
• G2: 80TB
• G3: 125TB
• G4: 225TB

AMD Ryzen lineup:

• R1: 150TB
• R2: 200TB
• R3: 225TB
• R4: 250TB
• R5: 375TB

Storage lineup:

• S1: 65TB
• S2: 75TB
• S3: 100TB

Server Market Place:

• Listed on order page

VPS (Virtual Private Servers):

• 25TB*¹

Colocation:

• 1 Unit: 50TB
• Half rack: stated on quotation
• Full rack: stated on quotation
• Custom: stated on quotation

Web hosting:

• Starter: 10TB
• Pro: 25TB
• Business: 40TB

Please note: This Fair Use Policy is a guideline and is subject to change or addition. However, we will always give 30 days written notice of these changes in case it applies for existing services.

If there are any further questions regarding the fair use policy, we recommend to inquire with our support team.

Footnotes:

1: We reserve the right to apply lower bandwidth limits or traffic management measures to lower-tier VPS plans to prevent disproportionate resource usage that impacts other customers.